Privacy policy

Security and confidentiality of your personal information are GamersTopia's top priorities. We prioritize maintaining your privacy while providing our website visitors (also referred to in this document as "you" or "users") with excellent service. When processing personal data, especially sensitive data like credit card details, GamersTopia layered security to ensure the highest level of protection. You may be confident that we never keep credit card information on file in any way.

Since we recognize the utmost need to maintain a safe online environment, our Privacy Policy outlines how we collect, save, and use the necessary personal information to appropriately handle your requirements. Consequently, prior to utilizing the Website, please ensure that you are familiar with the provisions of our Privacy Policy.

Policy Updates 

We reserve the right to introduce changes to our policy at any moment, and we'll publicize any updates on the website. As a result, you are strongly advised to monitor any modifications. Using the GamersTopia website and its services indicates that you understand and agree to these changes.

Scope of Application

The provisions of this Policy apply to all your interactions with GamersTopia, which is advantageous to all parties involved. It is therefore essential to understand how your personal information is gathered and utilized. Any information collected or processed through the Website is subject to the Policy. When using GamersTopia, users voluntarily consent to the terms of the privacy policy and the use of their personal information. If you disagree with any of the aforementioned, please stop using the website as these principles are non-negotiable.

Third-Party Links

The GamersTopia website contains links to other websites and services. Data processing linked to the navigation of these platforms may be governed by third-party privacy regulations. Users should exercise caution and thoroughly read the privacy policy of any third-party website separately and independently before taking any action, such as clicking on links.

Data Processing 

The term "data processing" in this policy describes a range of operations pertaining to User data. These activities involve obtaining, modifying, or deleting of such data.

When you use GamersTopia's services and interact with our website, specific personal information is automatically collected. Included in this data could be contact details and other distinguishing features. To maintain secure payment processing and stop fraud, we might additionally gather general financial data, such as transaction details and payment information. We maintain the quality of GamersTopia's services by preserving the appropriate security procedure of these operations.

To improve our services and better understand user behavior, we might collect a variety of technical information. This can comprise of, among other things, IP addresses, connection dates and times, preferences, and usage patterns (such the websites you visit frequently).

Cookies are used by us to collect specific information that is required to maintain the functionality of the website. Cookies must be enabled in order to access important features and personalize the user experience. Cookies are also used for user flow tracking, statistical research, and GamersTopia promotional activity.

It is important to emphasize that we do not collect user information related to age, sex, gender, race, political views, religious beliefs, physical health, criminal history, or biometrics. Therefore, we strongly advise users not to provide such sensitive personal information anywhere on the website.

Methods of Data Collection

Personal information can be obtained in a number of ways. When users fill out profiles, create accounts, or enter contact information, we carefully gather and analyze this data. Additionally, we automatically collect data using third-party methods like web tags and cookies. This is done so that through careful consideration of user preferences and interactions, we may effectively achieve our business goals and accommodate individual interests, improving general experience and quality of our services by tailoring them to each customer.

It is lawful for GamersTopia to collect, retain, and utilize user information provided by third-party platforms. It is important to note that third parties may use social networks, gaming platforms, and independent websites to gather this information. Additionally, unaffiliated platforms may grant us access to specific portions of your information and furnish helpful particulars regarding your accounts. By statistically analyzing this data,  we strive to enhance user gaming experiences and decrease the likelihood of illicit action.

It is imperative to clarify that we have no control over the methods independent platforms utilize to collect data. Consequently, to learn how these third parties handle your data and the extent of the information they may provide us with, you should carefully review their terms of use and privacy policies. Once acquired, information obtained from unaffiliated platforms is handled in accordance with the policies outlined in this document.

Goals of Data Processing 

At GamersTopia, we treat the security of your personal data with due diligence. We take great care to comply with legal requirements so that your data—including personal details, contact information, financial data, and information gathered from sales and marketing initiatives—is handled securely. We solely rely on legitimate reasons for our data processing procedures, which include the following:

  • meeting the obligations set forth in our Terms of Use, both ours and our users';
  • enabling smooth communication between GamersTopia and you;
  • facilitating seamless registration procedures, transactions, and customized product recommendations;
  • spotting and recognizing any unethical or dishonest behavior to guarantee adherence to our terms of use and any additional agreements you consent to when using our services;
  • assessing the success of our marketing initiatives;
  • improving the performance and general quality of GamersTopia's services;
  • assisting in court cases when suitable requests are made by authorized entities. 

Without your express approval, GamersTopia is legally permitted to process your data for legitimate purposes. With your consent, marketing messages may be distributed via select channels. Using the options provided, you can change your notification settings, adjust your preferences, or get in touch with us to change them on your behalf.

Data Disclosure

GamersTopia and its associated platforms might make use of data exchange and identity verification services with advertisers, affiliates, partners, and analytics firms. When sharing personal information you give us or that we obtain from other sources, we must abide by the guidelines outlined in this policy.

GamersTopia is permitted to share your information with linked and unlinked third parties that perform services, maintain IT infrastructure, handle money transfers, provide technical support, run websites, and engage in related activities. We impose strict guidelines on these third parties, including that they handle your personal information in compliance with this Policy and all relevant legal requirements. This is done so that you can be sure no one will use your data in an unlawful manner or with malintent.

We may provide personal information about our users to state government authorities upon request in order to fulfill our legal obligations, uphold the law, and safeguard our rights and welfare. Furthermore, our organizational structure may alter as a result of mergers, acquisitions, or joint ventures with other companies. In the event that this Policy is changed, you may be sure that your rights and privacy will be upheld and that this Policy will still be applicable.

Data Safety and Storage 

In order to fulfill our legal, regulatory, and financial obligations as well as other relevant demands, user data must be preserved for a period of time determined by applicable laws. Legal issues, the existence of complaints, and the type and volume of personal data involved are all taken into consideration when deciding the exact period of time for which data is held and its retention period. The security of your information is our utmost priority, and we take all appropriate precautions to thwart unwanted access.

In accordance with our policy, we take every safety measure to safeguard your data and make sure that only those who legally require it may gain access to it. Our primary objective is to strictly abide by confidentiality agreements and only share data with those who have been granted permission. We strongly suggest you to get in touch with GamersTopia support right away if you believe someone may have accessed your data without permission by using our website. It must be acknowledged that no authority can ensure 100% safety of personal information. We are available at all times to assist and address any concerns.

We take great care to ensure that user data is also accurate. As such, we kindly request that users update their personal information whenever it is practical. In the event that you run into any issues or want assistance throughout this process, don't hesitate to get in touch with the GamersTopia team. Our goal is to assist you in making sure your data is accurate and up to date.

Customer Rights and Obligations

We uphold the rights of users over their personal data, adhering to legal requirements and regulations to safeguard user information. Personal rights to access and get a copy of their personal data are protected under this policy. This also includes clear and comprehensive information regarding the processing methods employed, if need be.

Users have the right to request that any personal information that is found to be inaccurate, outdated, or obtained inappropriately be clarified, added, or removed. In such circumstances, all recipients of data will be notified of any necessary modifications. Please be aware that there may be circumstances where maintaining primary user data is required by law.

Users can choose to withdraw their consent for certain types of information processing. If such a request is made, processing of previously authorized data will cease unless there is another justifiable cause to do so in compliance with the relevant regulations. It is important to keep in mind that any processing done prior to the withdrawal of permission is still permitted.

In order to obtain their information in a standardized, organized, and digitally accessible format for their own use or disclosure to other parties, users can request a transfer of their data.

Users also have the right, based on their legitimate interests, to object when their data is utilized for public interest or study. However, when certain circumstances and legal considerations are taken into account, this right's absolute nature could be subject to rejection.

GDPR Application and Compliance

We at GamersTopia are committed to upholding and respecting your right to privacy, and the General Data Protection Regulation (GDPR) provides clear requirements and steps for doing so. We firmly believe that protecting your personal information is paramount, and we go above and beyond to abide by GDPR rules.

The General Data Protection Regulation (GDPR) defines personal data as any information that could be used to identify a particular person, including that person's name, address, email address, social security number, location data, online identity, or photograph. Our commitment to GDPR compliance extends to both manual and automated data submission procedures.

As a result of your interactions with us—whether through direct communication, information sharing via our website, or other means—we might collect and retain some of your personal data. It is imperative to keep in mind that we do not gather information for any other purposes than statistical analysis and improving our platform, including unsolicited marketing. Furthermore, unless it is required we share the data with our financial partners, we never sell or divulge data, and even then, only with explicit authorization.

You express permission to collect, retain and use your personal information for the following uses is granted when you make use of our website services or make contact with us through other channels in order to do so. We may collect, hold, and analyze your personal data with the following intents:

  • to give you details about our goods and services that we think you might find interesting;
  • to allow you to utilize every resource on our website;
  • to provide you with news and updates as needed in order to fulfill our legal and safety responsibilities, which include obligatory reporting to local authorities where mandated by law;
  • to assess, consider, and enhance our services by requesting your insightful comments.

Our first concern is making sure the data we collect and store is safe. When managing paper documents, we make sure they are safely stored for the necessary duration, and we keep all personal information safe on our secure server. Records, both electronic and physical, are heavily guarded and only accessible to employees with authorized clearance.

We have implemented comprehensive organizational and technological security protocols to ensure the safeguarding and confidentiality of your personal information. These safety measures effectively prevent unauthorized access and reduce the risk of data loss.

These are the exclusive cases in which we may collect your personal data: 

  • once your express approval has been acquired for us to do so;
  • under the circumstances when processing is required to protect our legitimate interests and does not conflict with your rights. According to our policies and the law that applies, the data will be kept and examined.

Unless the data is required to be retained by law, GDPR requires data controllers and processors to return or erase all personal data upon the termination of services or the expiration of a contract or agreement.

On rare occasions, we might have to release or expose personal information in order to comply with legal requirements or uphold our promises and agreements. It addresses situations that call for defending our property, rights, and users' and others' safety. For instance, while processing credit or debit card information for purchases, we do so securely and in compliance with all relevant data security laws. More information about these standards can be found on our website.

Contacting Us

In the event that you have any questions or need more details about our privacy policy, GamersTopia's friendly and committed support staff is available to help. All the contact information can be found on our website.

Policy Dependency and Updates 

Together with this Policy, the GamersTopia Terms and Conditions give you accurate and up-to-date information. Therefore, we maintain the right to amend and revise this privacy statement as needed. The revised Policy will serve as an effective means of communicating any changes. It is noteworthy that, unless otherwise indicated, the updated Policy shall go into force as soon as it is posted on the official GamersTopia website.